A broadband technician installs, maintains and repairs telecommunication systems, including cable television, broadband Internet and telephone services. They frequently perform these services on-site at homes or businesses.
Responsible for installing, relocating, troubleshooting and auditing cable services on the customer’s premise.
Follows company installation policies.
Responds to customer requests and answers customer questions in a professional, courteous and effective manner.
Properly operates and maintains tools and equipment.
Prepares and maintains time logs, reports and other related documentation in accordance with company and departmental policies.
Maintains, organizes, and stocks vehicle with the proper equipment in order to perform required duties.
Performs other duties as requested by supervisor in order to achieve departmental goals and objectives.
Ability to use basic cable installation tools and hand tools.
Must be able to lift 50 lbs., work in heights up to 30 ft., and in tight spaces/attics.
Valid driver’s license and an acceptable driving record.
Effective verbal and written communication skills.
Must be able to pass thorough background and drug screenings.
Flexible work schedule with the ability to work weekends.
Punctual, regular and consistent attendance record.
Recent cabling experience
Minimum Years Experience
Type of Training
3rd Party Training – Broadband installation
Corporate Formal Training – Company processes and procedures
OJT – Joint field work with a senior installer
Expected Starting Salary
Health, Vision, Dental, 401K, Uniforms, Cell Phone, Company Vehicle with Gas Card